Extra capacity is not inefficiency. It is risk management.
When organisations talk about risk, they usually focus on the visible and technical. Cyber security. Compliance. Financial controls. System resilience. […]
The hidden cost of constant firefighting
One of the reasons firefighting persists is that its true cost is hard to see. On the surface, work still
Firefighting feels normal. That’s the problem.
In many organisations, especially in professional services and higher education, firefighting is not an exception. It is the default mode
My predictions for 2026: AI, data, and the gap between ambition and reality
At the start of 2026, it feels like the conversation around AI in higher education is shifting. The early excitement
What do you do when you submit a data return?
When people hear that I submit a data return, they often imagine something fairly contained. A dataset.A deadline.Some validation errors.A
A Christmas Reflection on My First Year as an Independent Consultant
As the year draws to a close and the Christmas lights start appearing in windows, I have found myself looking
Data Lineage and Traceability: Understanding the Journey of Your Data
Eighth in the “Tools for Data Governance” series. In previous posts, we explored how data quality, stewardship, and metadata management
Data Quality Management: Building Confidence in Your Data
Seventh in the “Tools for Data Governance” series. In the last post, we looked at data stewardship, the human side
Data Stewardship: The Human Side of Data Governance
Sixth in the “Tools for Data Governance” series. In the previous post, we explored how metadata management connects data dictionaries,
Metadata Management in Action: Connecting Your Data Governance Tools
Fifth in the “Tools for Data Governance” series. In earlier posts in this series, we explored three key tools that